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PRIVACY POLICY

Except as otherwise expressly stated with respect to our products, all contents of the site are offered on an "as is" basis without any warranty whatsoever either express or implied. Frozen Basket makes no representations, express or implied, including without limitation implied warranties of merchantability and fitness for a particular purpose. Frozen Basket does not guarantee the functions contained in the site will be uninterrupted or error-free, that this site or its server will be free of viruses or other harmful components, or defects will be corrected even if Frozen Basket is aware of them.

Personal Information

“Frozen Basket” is a trademark of Frozen Food Bazar Partnership, a company incorporated under the Companies Act, 2013 with its corporate office at #33/6, 8th Cross, 4th Main, Hosur Main Road, Singasandra, Near BDA Park, Bangalore-560068 in the course of its business. The domain name frozenbasket.com is owned by the company.

The Company respects your privacy and values the trust you place in it. Set out below is the Company’s ‘Privacy Policy’ which details the manner in which information relating to you is collected, used and disclosed.

Customer are advised to read and understand our Privacy Policy carefully, as by accessing the website you agree to be bound by the terms and conditions of the Privacy Policy and consent to the collection, storage and use of information relating to you as provided herein.

If you do not agree with the terms and conditions of our Privacy Policy, including in relation to the manner of collection or use of your information, please do not use or access the website.

Our Privacy Policy is incorporated into the Terms and Conditions of Use of the website and is subject to change from time to time without notice. It is strongly recommended that you periodically review our Privacy Policy as posted on the App/Web.

To correct or update any information you have provided, the Site allows you to do it online. In the event of loss of access details, you can send an e-mail to: customerservice@frozenbasket.com.

Should you have any clarifications regarding this Privacy Policy, please do not hesitate to contact us at info@frozenbasket.com.

Copyright and Trademark

Unless otherwise noted, all materials on this site are protected as the copyrights, trade dress, trademarks and/ or other intellectual properties owned by Frozen Basket or by other parties that have licensed their material to Frozen Basket.
All rights not expressly granted are reserved.

Collection of Information

You can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Wherever possible, we indicate which fields are required and which fields are optional. You may have the option not to provide information by choosing not to use a particular service or feature on the Website. We may automatically track certain information about you based upon your behavior on our Website. We use this information to do internal research on our users' demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.

You can delete your account at any time. However, your information may remain stored in archive on our servers even after the deletion or the termination of your account.

We may also collect, (and our third-party providers of advertisements and content may collect) information about where you are on the internet (e.g. the URL you came from, IP address, domain types like .co.uk and .com), your browser type, the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit, the advertisements you clicked on, and any search terms that you entered on our website ("User Information"). We may collect this information even if you do not register with us. We will not use your financial information for any purpose other than to complete a transaction with you. We may, however, share consumer information with our partners or third parties where it deems necessary and with respect to order fulfilment or to improve the quality of our service to you.

You should be aware that this site is being monitored and may capture information about your visit that will help us improve the quality of our service.

We confirm that any personal information that you provide to us (or which is available on public registers) and any user information from which we can identify you, is held in a just and confidential manner. We use your information only for the following purposes:

  • To process your order
  • For statistical purposes to improve this website and the range of products and services we offer
  • To provide you with more relevant website content and advertisements
  • To administer this website
  • If you consent, to notify you of products or special offers that may be of interest to you
  • You agree that you do not object to us contacting you for any of the above purposes whether by telephone, email or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the applicable privacy laws.

You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your personal information and /or user information we are entitled do so.

We keep a record of your purchases with us, which means we can create lists of your favorite items to make your shopping experience quicker and more convenient. It also means we can deal a lot quicker with any problems you may experience with your order.

Security Measures

Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

Transactions on the website are protected by SSL (Secure Sockets Layer) and Secure Data Encryption using a 1024-bit process. Any information you enter when transacting with the webstore is sent in a Secure Socket Layer (SSL) session and is encrypted to protect you against unintentional disclosure to third parties. This is an assurance that it follows the best security practices adopted by major online vendors where all payments are processed in real-time for your security and immediate peace of mind. Credit card and Debit card information is not stored by us and is not taken by us. This information is taken directly by the payment gateway provided who is authorized and is compliant with the regulations and requirements of various banks and institutions and payment franchisees that it is associated with.

Employing Cookies and Other Technology

We want you to be aware that certain online tools exist to help us serve and recognize you when you visit our website. For your convenience, to help us personalize your experience or better serve your needs, we may receive and store certain types of information when you visit our website. These are called ‘cookies.’ The cookies may be placed on your computer when you visit our site. Our web server automatically recognizes non-personally, identifiable information only, e.g., domain type, browser version, and service provider for each of the visitors on our site. Cookies do not provide any personal information but they allow us to understand how users navigate to and around our website, view product pages, access content and make purchases. We use cookies placed on your computer's hard drive through your web browser to enable our systems to recognize your browser during your visit and when you return to our site. For instance, when you are ready to purchase an item, a cookie allows our site to ‘remember’ you have added the item to your shopping cart.

Feedback and Submissions

You agree you are and shall remain solely responsible for the contents of any submissions you make, and you will not submit material that is unlawful, defamatory, abusive or obscene. You agree that you will not submit anything to the site that will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s).

While we appreciate your interest in Frozen Basket, we do not want and cannot accept any ideas you consider to be proprietary regarding designs, product technology or other suggestions you may have developed. Consequently, any material you submit to this site will be deemed a grant of a royalty free non-exclusive right and license to use, reproduce, modify, display, transmit, adapt, publish, translate, create derivative works from and distribute these materials throughout the universe in any medium and through any methods of distribution, transmission and display whether now known or hereafter devised. In addition, you warrant that all so-called "moral rights" have been waived.

Miscellaneous:

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Social Media Platforms

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links in Social Media

Users are advised to take caution and good judgement before clicking any shortened URL's published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine URL's are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

Contact Information

#33/6, 8th Cross, 4th Main,
Hosur Main Road, Singasandra,
Near BDA Park,
Bangalore-560068
INDIA.
Tel.: +91 …………………………….
Email id: customerservice@frozenbasket.com

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